Thorough and communicates alot

Mona Submitted this review about Ship a Car Direct
Review made Live: 1/21/2018 9:26:00 PM
We had another car carrier company. Because we were moving states, we were relying on our car to transport belongings. The other company wanted to charge us $200 for having items in our backseat- WHA! So we dropped that company and found this one. They were cool about us having things as long as we kept it under the window line- so helpful!

Matt was helpful in the whole process. Even the driver was really thorough to make sure every dent and scratch was recorded before the car went on the carrier. They were on time in both locations, which is impressive in and of itself!

We had one other previous experience with a car carrier who stole our tire cover off the Rav4 and it was a nightmare reporting it. This company even has an app that you can take pictures before and after- that's transparency! We were happy and would definitely use them again!