Company Response Review Report Review
price was higher than quoted

Crystal F Submitted this review about Ship a Car Direct
Review made Live: 2/5/2017 7:40:00 AM
the price was $100 higher than I was originally quoted. This bummed me out but I was in a pinch to get the car delivered and the rep offered to split the difference so I ended up paying another $50 rather than have to deal with others who may do the same thing. Regardless, this price appeared to be still low compared to others. Additionally, the car was never delivered to where they said it would and we had to pick it up in their yard and by the time we got there it was UTTERLY FILTHY.
Shipment Details
Origin State:
California
Pickup:
Early
Destination State:
Illinois
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
549598
Quote or Order Cost:
$880

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 2/17/2017 9:50:00 PM
The quote is always an estimate of what the final price may be to get your car moved. Certain times, availability, and other factors can always affect the price. We are sorry to hear that the delivery did not go as planned. We will address this with the carrier so that we can continue to improve our service, Thank you for taking the time to let us know!