Company Response Review Report Review
From Buffalo,NY to Fort Worth, TX

Minakshi Pravin Submitted this review about Ship a Car Direct
Review made Live: 9/4/2016 9:36:00 PM

The actual charged to us was $50 more than what was originally quoted- we have reported the issue to Ship-Direct but has not been resolved yet- we are waiting for 2 days, may be due to holidays. Except for this issue our review rating would be higher.

The delivery was on the same day that was promised at the time of pick, however instead of afternoon it was like 11PM.

Overall good experience.
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
507996
Quote or Order Cost:
$1025

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 9/14/2016 10:35:00 PM
Sorry to hear there was a delay in you getting your refund, but it was processed and sent out. If you haven't received it please give us a call so that we can resolve this for you right away. Glad everything else went well. Thanks!