Company Response Review Report Review
Fantastic customer service!

Dave Submitted this review about Ship a Car Direct
Review made Live: 3/21/2016 8:38:00 PM
My wife had just moved back to her hometown to finish her degree and needed her car to do, but that was across the country and I am not the richest man as is. So i looked up shipping companies on consumer affairs and they were number 1. I sent for a quote from all the top companies and did some side research on my own. Their quote came back promptly and was about even with the other companies at the top. However i did find several companies offering cheaper shipping but these were plagued by terrible reviews of hidden fees. So i went with Ship a Car Direct. Within days they had set up a time for my car to be picked up, which was days before i thought it would be ready, but it allowed me to get our plans together faster. Pick up was a breeze, I was able to schedule it based off of my needs. In route they had given me an estimated delivery date of the 9th, when the car wasn't delivered i got in contact with Angela, she was quick, responding nearly instantly and she was on it. I felt safe that no matter what happened they were by my side. The car was delivered two days later, which actually worked much better for my wife, in perfect condition! Obviously delivery dates are not set by Ship a car Direct as they contract out the actual shipping the vehicle, and really have little control over that, so i was not bothered at all by it. I would definitely recommend them to anyone in need of shipping a vehicle.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Virginia
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
491779-FX
Quote or Order Cost:
$850

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 3/24/2016 11:53:00 PM
Glad it was a breeze! Thanks for the awesome review, Dave!