Review Report Review
DO NOT USE...Terrible

Kim M Submitted this review about Ship A Car Inc
Review made Live: 6/16/2021 9:33:00 AM
Absolutely terrible. Had to get my car on side of 6 lane highway, not my home. Testimonial: Initial contract easy, pick up easy. Delivery was a nightmare. Absolutely disgusting. Contract stipulated delivery to my home. Confirmed check was acceptable on delivery. Called that am, told to come get my car. They were on side of Route 2, Annapolis MD, busy 6 lane highway, he told me to walk or ride my bike (???). I was shocked. I have photos to back this all up. Tried to charge me more money. Called Ship A Car when they opened (Saturday)--Brian was useless, and didn't care. I had to wait until 11:00 am for this company to open to tell them what was occurring...Driver is fuming and rude because I won't get car on highway. I told them to bring car to me if it is that easy for me to walk to them. Then company sends me text, no check (they are revoking that payment). Lol..it is Saturday. Banks closed by noon. This went on forever...Driver (Sergio) brings me car to my driveway (as it should have been done in the first place, as I paid for). Payment issue worked out after hours of BS. Sends my receipt to my email. All paid...Sergio will not hand the keys to me...standing in driveway raging. I had to call police to intervene and get my keys...told him multiple times to get off my property..he started filming me...Seriously, you can't make this story up. STAY AWAY FROM ALL OF THEM....terrible. Danny (says he is owner) called to offer me 100.00 credit...really...at this point I've spent 5 hours on a Saturday fighting for my car, that is paid for. I told him keep his 100.00 as that won't prevent me from reviewing his company, which I know he was trying to avoid. THIS COMPANY IS A SCAM...DO NOT USE. SERGIO honestly should be in jail for his odd behavior. SHIP A CAR DIDN'T CARE AT ALL. Once they secure your money, they do not CARE WHAT HAPPENS IN TRANSITION. TERRIBLE. I have photos to back up all of my claims..event sent them to SHIP A CAR.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Maryland
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1425
Quote or Order Cost:
$1425