Company Response Review Report Review
DO NOT USE THIS COMPANY THEY ARE SCAMMERS AND HORRIBLE UNSCRUPULOUS INDIVIDUALS.

Vincent Submitted this review about Pronto Global Logistics
Review made Live: 2/8/2021 3:59:00 PM
DO NOT USE THIS COMPANY THEY ARE SCAMMERS AND HORRIBLE UNSCRUPULOUS INDIVIDUALS. Misleading scammers! I was told they had a driver lined up for me and in order to secure the spot I had to send them a $75 deposit via Zelle. Unfortunately I fell for it and did exactly that. Another broker I was working with called me later on with a real driver and when I mentioned that I already had a driver secured with another company he helped me realize that I was misled into thinking there was a driver when in reality it was all a lie. This company charged me $75 without having a driver, I never received the carriers info and when I called to confront them about it they treated me horribly. They used profanity and said there was no way I was getting my money back and to stop calling them. DO NOT USE THIS COMPANY THEY ARE SCAMMERS AND HORRIBLE UNSCRUPULOUS INDIVIDUALS
Shipment Details
Origin State:
Texas
Pickup:
Never
Destination State:
New Mexico
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
325
Quote or Order Cost:
$325

Company Response
James Stephens from Pronto Global Logistics Submitted this response.
Response Date: 2/9/2021 3:45:00 PM
90% percent of everything you said is a complete lie. We sent you the correct paper work and the drivers info and insurance at the same time we sent the contract that you clearly agreed to .We also have the records of you agreeing. You were posted with multiple companies and we still found you a driver . We still sent the driver to try and fix the situation and you canceled. By you canceling after contract has been sent. You are entitled to nothing your deposit will not be given back at all . We will also take upon legal action legal against you for defamation a character. We did our job correctly but you sir chose a different route . Expect a call from the legal department and lawyer's . We do no tolerate liars . You have no morals . GOOD LUCK AND GOOD DAY