Hello, we're sorry to hear that the shipment experience has not met your expectations. As we advertise on our site, the listed transit times are estimated based on the uninterrupted transit of a vehicle from A to B. Weather, traffic, locations, time of year and more may impact the overall transit time of the shipment. Because of this, we do not guarantee delivery times for any reason. Please see our site at: https://www.montway.com/help-center/pickup-delivery/how-long-does-it-take-to-ship-my-car/ for additional information.