Company Response Review Report Review
Vehicle Transport

Dave M Submitted this review about Montway Auto Transport
Review made Live: 1/9/2021 8:48:00 AM
Bought a vehicle halfway across the country recently and got some great advice from my salesperson in regards a transport firm, Montway. Said they had nothing but good experiences with them and that I might give them a call. Upon doing so a few things became apparent- they answer the phone, they take copious notes, they reach out via cell, text & email and they stay on top of things constantly. My vehicle was originally to go east but due to the holidays and weather it ended up heading south for the winter. This change caused Montway no issues whatsoever, they took it all in stride. As for the actual transport, it went flawlessly and the vehicle was delivered as advertised by both their office and their subcontract driver. Could not rate them higher for their sevices!
Shipment Details
Origin:
Chicago, Illinois
Pickup:
On Time
Destination:
Tarpon Springs, Florida 34689
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
972138
Quote or Order Cost:
$1200

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 1/19/2021 5:10:00 PM
Thanks for the great review, Dave. It's always surprising to hear feedback on our communication and note-taking. Auto transport is not easy, so it's standard policy for us to be sure we get as much detail as possible on what needs to be moved. This ensures we can assign the right carrier, quickly. It also allows us to have some flexibility on what we're moving. Happy to hear you had a flawless experience! Have a good one. Best regards, Richard Montway Auto Transport