Company Response Review Report Review
Horrible ---Avoid at all costs

John L Allen Submitted this review about Montway Auto Transport
Review made Live: 8/19/2018 8:47:00 AM
The car was delivered more than a week late. The car was left in a filthy condition on the INTERIOR. Car had more than 200 miles in addition to those on the odometer when it was picked up. Further the customer service is horrible...phones are not answered properly, long holds, etc. Overall I would have give a zero but was not given that option.
Shipment Details
Origin State:
Pickup:
Not Provided
Destination State:
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$0

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 8/21/2018 2:59:00 PM
Hello John A, we have recently apologized for the condition in which you received your vehicle in our yelp response. The assigned carrier company has been informed. Our in-house claims department reached out to you on 8/14/18, providing detailed steps/instruction for pursuing the matter. We have yet to get a response from you with any supporting documentation. We ask that shall you have any further questions or concerns you contact us directly at claims@montay.com. Thank you for your time.