Company Response Review Report Review
Failure to execute on transport bid

Ron in Washington Submitted this review about Montway Auto Transport
Review made Live: 7/19/2018 8:42:00 PM
I concur with other recent reviews, do not use this company. We accepted their bid 2 months in advance of the desired transport date. As the date got closer we called numerous times and were told not to worry. The pickup date was yesterday. They gave up and simply cancelled the bid. They have no obligation to perform. The only accountability they have is with these poor reviews.
Shipment Details
Origin State:
Washington
Pickup:
Never
Destination State:
Tennessee
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Barbie67
Quote or Order Cost:
$1700

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 7/20/2018 3:53:00 PM
Hello Ron, the only order we have associated with your email address was from November of 2017. Your first available pickup date was on 11/6 and your vehicle was picked up on 11/9, which is within the estimated 1-5 business day window. It was delivered within 4 days of the pickup. We apologize for any inconvenience that was caused. Please reach out to us if you have any other questions or concerns.