Vehicle Shipment

Glenn Submitted this review about Montway Auto Transport
Review made Live: 10/25/2017 8:37:00 AM
Overall the vehicle shipment was smooth but my vehicles was not picked up until 5 days after my pickup no later than date. This was a very frustrating issue when I book almost a month before my shipment and still cant get my vehicle picked up till after Ive left town for a move. Otherwise the shipment was a pleasant experience and the vehicle was even delivered a day earlier than expected (once pickup was finally completed).

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 10/30/2017 12:49:00 PM
Montway truly appreciates you taking the time to submit a review about your experience. We welcome any recommendations that help to improve the quality of our services for our customers. Montway depends on responsible customers such as yourself to inform us of their transport experience. Please note we estimate assigning a carrier within 1 to 5 business days. Even though our estimations are highly accurate, just over 95%, we still inform customers we can only provide estimated dates. We want our customers to be clear on these terms so they can make any necessary personal arrangements. Our goal is to transport your vehicle, never to inconvenience our customers in any way. We are happy that your vehicle was delivered early. Thank you for the review and we will be sure to let our staff know that overall you were happy with your experience. Thanks again for choosing Montway Auto Transport!