Company Response Review Report Review
Transport from Madison WI to Southern California

RuDdOgG Submitted this review about Mercury Auto Transport
Review made Live: 7/8/2022 3:49:00 PM
Jake Horner was the person that set me up, but wasn't in the office half the time & it was Ryan that finish the transaction with me. I was quoted $1,325, but was told that it's basically like an auction, after back & forth, ended up at $1400 to go from BMW Madison, Wisconsin to Orange County, Southern California. They contracted out to SAP Transport. Was originally suppose to pick up on Tue, then rescheduled to Wed, then the driver never showed up, and ended up picking up on Thurs. I had to call SAP myself multiple times, and wasn't updated by Mercury. I mean all in all, the car got to me safe & as described, SAP got me the car 2 days early & delivered on July 4th at 9pm, right when the fireworks were about to start, but it got here, safe & early. However, Jake & his emails prior to me choosing them were very informative & instill more confidence then some of the other brokers.
Shipment Details
Origin:
Madison, Wisconsin
Pickup:
Late
Destination:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
8272136
Quote or Order Cost:
$1400

Car Condition
  • Vehicle was dirty
Company Response
Jeff Solomon from Mercury Auto Transport Submitted this response.
Response Date: 7/8/2022 8:56:00 PM
Thank you for your review, we appreciate your feedback. We do our best to get you the lowest price possible with a reputable carrier. We are glad to hear that everything worked out well. Thank you for your business.