Review Report Review
False quote... never delivered

Dawn Zwiers Submitted this review about Mercury Auto Transport
Review made Live: 8/27/2019 9:41:00 AM
I'd suggest finding someone else to do your shipping. Jim Gozde contacted me almost immediately after I requested a quote. We worked everything out, I filled out all the paperwork and then the waiting game started. He repeatedly sent me the same "there are trucks in the area, I'm working out the details" text and emails. After 3+ weeks I asked why the vehicle hadn't been picked up yet. He started to get very nasty and rude with me. He was quick to explain that if we paid more than he originally quoted we could for sure get the vehicle delivered, especially if we were willing to change the pickup and delivery options to large cities. Why would we want to pay more and drive another 3 hours to get the vehicle?? We moved on to a different company. I refuse to pay more money to someone who is rude and using the bait & switch tactics.
Shipment Details
Origin State:
New York
Pickup:
Never
Destination State:
Michigan
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3558857-VV
Quote or Order Cost:
$470