Cusomer experience with Broker and Driver

Jorge L. Rivera Submitted this review about Mercury Auto Transport
Review made Live: 3/17/2019 4:37:00 PM
My experience with Mercury and Jim Gozde was fantastic, excellent. Good advice and communication. Nevertheless, the experience with the Truck Co. and the driver was a little difficult. I feel he took advantage of me and asked me for an additional $100.00, at the end we agreed for $50.00, to take some items I have in the trunk of my car. It was less than 100 pounds. The day of the pick up he did not call me, I called him and I was told that he was like a mile from my place. I had to quit everything I was doing to go and take care of him. Very unprofessional, lack of consideration and sense of effective communication!