Maam we are truly sorry for your experience with transporting your vehicle. we welcome all feedback, positive or negative but some of the claims that you made are FALSE. We didn't low balled you. We gave you options based on the rate set by the going market. YOU choose the lowest price, We also gave you an option for an enclosed carrier that could meet your schedule but you didnt want it. our dispatched team worked for more than 2 days to locate a driver for the price you wanted to pay without charging you a dime. If you have any questions please feel free to give me a call Phillip B. @ 305 726 4640