Company Response Review Report Review
BEWARE

Fred F Submitted this review about I Move Auto
Review made Live: 3/29/2019 9:31:00 AM
First of all these guys write their own reviews. I just found that they published the below written with my name. However, I didn't write it! More over nothing in their review is truthful. My car was picked up 8 days LATE, and delivered 16 days late (after I threatened to report it stolen). The driver-side window was broken, but I'm just fixing it myself, because EVERYTHING they have told me has been a lie. They had the nerve to post a great review before my car was even delivered. I'm actually amazed & lucky I received the car at all. POSTED REVIEW Review made Live: 3/22/2019 1:17:00 PM 4-5 stars They provided an okay service. There were a couple of issues with the first driver cancelling but that was out of their hands. Price was kept within budget and I was kept posted on what was going on. Pickup: Early Delivery: On Time
Shipment Details
Origin:
Tiburon, California 94920
Pickup:
Late
Destination:
Wilington, Delaware 19807
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
151354
Quote or Order Cost:
$1750

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged
Company Response
Jay Montes from I Move Auto Submitted this response.
Response Date: 4/7/2019 5:10:00 PM
We never add Fake reviews so I don't know what you are talking about. I do apologize the first carrier cancelled remember we are brokers and this is out of my hands. We always keep up with the communication with customers. If there was an issue and you call us we always help you fix it. I am sure Fred is a common name as we move more that 100 cars a month