Review Report Review
HLL Express is Excellent

Evan C Submitted this review about HLL Express
Review made Live: 8/22/2016 2:52:00 PM
I recently transported a vehicle from Allen, TX to New Mexico and received quotes from a number of transport services. Many of which had no concept of customer service. Amy at HLL Express was a pleasure to work with. I highly recommend that you give them a call. You will speak with a kind and patient business owner that will ensure that you are satisfied.

Amy contacted me with availability for a transport and I was given step by step expectations from first contact with the driver to delivery a day later.

On pick up day the driver called me hours in advance so I could get my vehicle ready and then he continued to update me on his progress of making his drops and eventually arriving at my door. He took great care of my vehicle the moment he took my keys and performed his inspection and drove it on the transport truck. It arrived at the final destination the next afternoon in excellent condition and my family member was also greeted with the same courteous attention to detail.

Amy and her team are highly recommend in my book. Other transport companies use automated dialers and quotation scripts that are not at all customer experience oriented. Give HLL Express a call you'll be glad you did.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
New Mexico
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
08102016
Quote or Order Cost:
$500