Late delivery for express delivery charges

Adnan Submitted this review about Green Logic Auto LLC DBA Green Car Shipping (INACTIVE)
Review made Live: 9/19/2017 4:35:00 PM
Requested an expedited delivery on Wednesday to deliver my car to the port before the weekend but the car wasnt picked up until Friday evening and delivered on Monday. Tried to contact Mr. Dan to reduce the price to a normal delivery but he dodged my phone calls and texts.Maxi was very helpful
The driver however was ok, picked the car up and delivered it with no issues.

Company Response
Maxi Kutcher from Green Logic Auto LLC DBA Green Car Shipping (INACTIVE) Submitted this response.
Response Date: 10/18/2017 9:35:00 PM
We apologize for your delivery being "late". As you know we only have so much control over a driver. Also, they have 48 hours grace period in their contracts per the USDOT. In any case, we are very sorry we failed you and hope to have an opportunity to make your experience more Green next time. Thanks for your feedback, The Team at Green Logic