Hello sir, For any potential clients reading this review please note both of this clients vehicles were delivered safely without any damage whatsoever, so his claim of us being a scam is fraudulent and slanderous. I will agree the carrier ran into a delay picking up the vehicle which is very unfortunate and after pickup the carrier ended up being one day late from what was advised (again my apologies). As to the clients claim that we lied and told him we were not a broker I have email proof that his claim is a lie and any client that would like to see that email please let me know and I will gladly share. I’m very sorry you are unhappy and we tried to compensate you with a $175 credit for the key you claimed the driver lost but you refused and instead stated you wanted a 100% refund which is just not possible as your two vehicles were transported over 1000 miles. We transport close to 12,000 cars a year and been in business nearly two decades if we ran our business the way you describe we wouldn’t be around that long. Our clients are our # 1 priority and have 1000’s of references across the country saying so. Thank you for your feed back. Dave Pein 888-325-1899