Review Report Review
Excellent

Winston T Submitted this review about Eagle Auto Carriers
Review made Live: 9/12/2017 3:34:00 PM
Purchased a Lexus from a dealership in Chicago and needed to have it shipped down to California. I did some research online and I put my request in to get some competitive bids, whoa! That was kind of a pain in the butt, I got like 20 calls from different brokers, it was kind of crazy the first couple of days after putting in my request. After things settled down from the insanity of getting like 50 calls a day I was finally able to look though some emails and compare quotes.

My research on the net lead me to the understanding that price isn't simply the only factor when deciding to ship a vehicle. There are low ballers out there who want to hook you in with a deposit and may end up not shipping your vehicle.

After speaking to the Dave at Eagle, he told me that they do not take a deposit and when I booked, they didn't even ask me for a credit card! I only had to provide my pick up and delivery address, which was MUCH MUCH different than everyone else's policy. Everyone at the least wanted a deposit up front or my credit card information, which I really didn't want to give out until my car was getting picked up. Dave did explain to me I would have to pay a reservation fee when the truck was dispatched from the depot to pick up my vehicle, that I was totally cool with as long as I knew they were on the way.

I asked if they price match and Dave explained to me that yes they do price match however, depending on the price, it might not ship immediately, it may take a few days or so. My quote from Eagle was $783 and the lowest quote I got was $725. Dave matched the price and we were off to the races.

3 days after my booking I received a call from Rose letting me know she has assigned a driver to pick up my vehicle and she informed me of the estimated pick up and delivery dates. She also charged my credit card a $50 reservation fee to guarantee my truck space since the truck was already confirmed dispatched and leaving their depot in New York for Illinois. After we hung up the phone I checked my email and found an email from her with the drivers direct contact information so I could reach the driver in the event I had more specific questions.

Overall I had a very pleasant experience. I didn't have to pay more, the $725 price stood and I got my car moved for that price.
Shipment Details
Origin State:
Illinois
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
E108225
Quote or Order Cost:
$725