Company Response Review Report Review
Worst shipping experience ever

Clarence Turner Submitted this review about Direct Express Auto Transport
Review made Live: 8/13/2018 3:49:00 PM
Honestly, I shouldve learned my lesson in the last car I shipped with them. But nope, I shipped another one only to have a worst experience. Car was picked up days late. Delivered a week behind schedule. My hood was damaged in shipping. This is the worst.
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
210278
Quote or Order Cost:
$1200

Car Condition
  • Vehicle was damaged
Company Response
Mike Rupers from Direct Express Auto Transport Submitted this response.
Response Date: 8/14/2018 2:52:00 PM
We are sorry Clarence Isam is dissatisfied with the service. We are surprised because this is the first we have heard of the issue, and not sure how that could have happened since his 1994 Toyota Supra shipped enclosed? We wish Mr. Isam well.