tunnel truck
Never again

Tori Submitted this review about Direct Connect Auto Transport
Review made Live: 1/13/2020 10:49:00 PM
I have shipped my car multiple times and have never had this happen - got quoted a rate well below competitors (should have known better) so we decided to book with them. When suddenly it’s a day before pickup and now the price is magically $100 higher. When I threatened to pull the deal now it’s $50 lower. Should have gone with a more reliable company who stands behind their price quotes. Also not to mention I was told I’d be given a time estimate 24 hours before, was told the car was getting picked up in the afternoon the following day - ok great. Then at 9 am I was called by the driver that he was 15 minutes away. Luckily I had a family member who could help me out at such short notice. WILL NEVER USE AGAIN, and I ship my car multiple times a year.