Company Response Review Report Review
Dishonest Company

Kyle Mathews Submitted this review about DIY Transport Inc.
Review made Live: 3/7/2019 6:55:00 PM
Contacted vendor to transport vehicle. Quoted a price and then received call they had arranged a shipper but the price increased by $250.00 Decided not to use them, before they quoted the increase in cost they took a deposit of $150.00 via a credit card. I contacted my credit card company to charge back the $150.00, vendor supplied info that the $150.00 was a cancellation charge. I was never told about a cancellation fee or I would have never used this company. Nothing but a bunch of crooks. Typical boiler room operation. Preying on the public, they should have their business license revoked.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Arizona
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
8177120
Quote or Order Cost:
$485

Company Response
Jackie from DIY Transport Inc. Submitted this response.
Response Date: 3/13/2019 5:26:00 PM
Our contract clearly states that this order was not eligible for a refund because it was cancelled with a driver on file and within the pickup window voluntarily by the customer. If you would like to dispute this, please feel free to email accounting@diytransport.com