Larissa Ivery
Submitted this review about CFR Autodirect Review made Live: 7/6/2017 10:38:00 AM
The company was 3 days early to get my car which I thought was a good sign. Although I had to kind of rush my packing I let it go and moved on. The quote said my car would take 7-10 days. I got a call on June 28th letting me know my driver would contact me soon for dropoff details. The driver never called. I called on the 30th again to find out the hold up and I was told the driver would be at my location on June 31st, no driver. July 3rd I called again and was told the driver would be at my location July 5th due to the holiday. So something in me said call July 5th to confirm and of course no one had knowledge of my drop off. I was given the number to my driver who then told me he had no knowledge he had been assigned to my car. My car sat in their possession for 7 days before they assigned a driver and if I hadn't called probably would have still been there. I get my car and I had scuff marks that were not there and my ipod is missing out of my console and also all of my change over 2 years I was in PA was gone. This is a horrible, horrible company. I would not recommend them to ANYONE
Shipment Details
Origin State:
Pennsylvania
Pickup:
Early
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
244993-VO
Quote or Order Cost:
$900
Car Condition
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