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Inaccurate estimate and poor responce

XXX XXXX Submitted this review about Budget Auto Shipping
Review made Live: 10/5/2017 11:49:00 AM
I had used Budget to ship 3 vehicles 4 years ago and had no issues. This time I scheduled a shipment and was quoted a fair price. I contacted them 2 days prior to shipment pick up window for driver details and they told not to worry that it was too early for the details. After 3 days into the 5 day window, I called again and had difficulty reaching them, when I finally spoke with Camilo 4 days into the 5 day pick up window, he said they had difficulty finding adriver and the price was now $250 more than the quote. I cancelled and they refunded my money. I think they new they were having trouble finding a driver and should have told me that up front.