Company Response Review Report Review
Ohio to Texas

Dean A Nelli Submitted this review about AutoStar Transport Express
Review made Live: 8/22/2022 2:52:00 PM
Excellent ongoing communication by Autostar regarding the status of our order. I would give 5 stars but the first driver (and this probably isn't Autostar's fault) showed up in darkness and didn't even try to load the vehicle. The front left tire had sunk a little into the mud and he claimed it wasn't able to be moved. Now, I don't know what type of "rig" he had, but it was noted as not driveable (no battery) and I would think he should've had a winch. Anyway, the second driver delivered the car as promised. Thanks Autostar!
Shipment Details
Origin State:
Pickup:
Not Provided
Destination State:
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$0

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 8/30/2022 7:44:00 PM
From Cindy 888.802.8250 ext 2223 – Hi Dean! Thank you for the great review, much appreciated. We are able to provide such a fast reliable service due to the extensive network of carriers we have covering any location nationwide. We pride ourselves on great customer service from our office and also the drivers of the carriers. I'm glad you were happy with the service. Remember Dean if you or anyone else you know need to transport a vehicle in the future please feel free to give them my contact information+1 786-871-0071 or email me at cindy.sosa@autostartransport.com . Best regards