Company Response Review Report Review
Il. to mt.

dean pertile Submitted this review about AutoStar Transport Express
Review made Live: 10/3/2020 3:39:00 PM
Was quoted a price for transport from il.to my city in mt. 4 days later I receive a call that transporter was found will cost 100$ more and will only deliver to a place 2 hours away? In any case the whole process was a pain.
Shipment Details
Origin:
Glenview , Illinois
Pickup:
Early
Destination:
cascade, Montana 59421
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1200
Quote or Order Cost:
$1445

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 10/6/2020 6:06:00 PM
AutoStar Transport Express would like to offer our sincerest apologies that the customer did not have the same 5 star experience we are accustomed to providing. On the first day of availability, customer asked us to expedite his order. We were able to locate a carrier that could only go to Garrison, and wanted $100 more, but it would be picked up in 24 hours as requested. As the customer's broker we presented this option to the customer, and he happily agreed. We wish the customer well.