Company Response Review Report Review
Cross Country Transport of SUV

MICHAEL L Submitted this review about AutoStar Transport Express
Review made Live: 5/18/2016 12:16:00 PM
After speaking to several Transport Firms around the Fort Lauderdale Area and even Texas I was tried of hearing their STORY !
The three (3) Mantras of them were 1. We MUST CHARGE YOU MORE THEN WE QUOTED! Its a heavy 2005 Honda Pilot !Gas Price has gone up!
2. We dont have a pick up date- we get that after your GET YOUR down payment and do our best! 3. If you do not go with us you will find your Car still in its Parking Spot for over 2 weeks. MID May IS a busy season and you will have to wait IT OUT ! THIS WILL HAPPEN TO YOU IF YOU DONT GO WITH US!
A few days later I called Carlos of AutoStar (850) 807-4777 . Carlos informed me he has a Transporter near me in 2 days . . . so I asked him his price For a reasonable Price I gave him a deposit! Then told my family that I was promised a 2 day pick up and they laughed at me! I was in SHOCK when I received a confirmation Pick Up Phone Call two days after deposit. The Car was delivered on time & in Great Condition ! !
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
774113-YC
Quote or Order Cost:
$1000

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 5/18/2016 5:32:00 PM
From Carlos Meffe 888-802-8250 Ext. 2250. Hi Michael, thanks for taking the time to write your review and thank you very much for putting your faith and trust in me and AutoStar in getting this job done right and in a timely manner, it was my pleasure showing you difference between a reputable company and one who just wants your money. Remember if you or anyone else you may know who might need help with a transport please feel free to give them my contact info Carlos.Meffe@autostartransport.com, Best Regards