Company Response Review Report Review
From Upstate NY to Fl with ease

Ness Submitted this review about AutoStar Transport Express
Review made Live: 7/13/2015 7:47:00 PM
This was my first time transporting my automobile and I had much trepidation. I booked back in March for a late June transport and spent months researching a lot of companies including checking the BBB and state agencies, and read myriad reviews on this site. Even with all my research I was extremely stressed out by the process, especially the waiting that occurred a few weeks before the dates of transport. George P was amazing and extremely patient. No matter how many calls I made or questions I asked, he was kind and patient and offered assurances that all would go well, and it did. The company that did the actual transport was reliable, efficient and professional. The driver remained in contact with me from the pick up to the delivery. He informed me of his eta on the drive down and I really felt reassured by this consistency. My car arrived in perfect condition a day earlier than originally expected and I and my contact person in Florida were kept abreast the entire time and could plan accordingly. The driver contacted my contact person in Florida and they coordinated the drop off with ease. The entire process was smooth, easy and done without a hitch; my car was pick up and delivered door to door. I would definitely use these companies again!
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
667054-TD
Quote or Order Cost:
$725

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 7/16/2015 4:11:00 PM
From George Prestera 888-802-8250 ext 2238 Thanks for the great review Ness!!! Everything could not have worked out any better in transporting your car. Pickup and delivery went absolutely perfect. If anyone you know would like a vehicle transported please give me a call or send me an email. george.prestera@autostartransport.com