Company Response Review Report Review
Got alot of promises, but no action.

David Levin Submitted this review about Auto Transport 123
Review made Live: 11/13/2018 12:56:00 PM
I had made arrangements with these folks who sounded very knowledgeable and helpful, and gave them a 3-day window for vehicle pick-up. As the window approached, I tried continually (via phone and e-mail) to get a date pinned down. After a while my phone calls and e-mails were ignored. The window closed and I had to call a different carrier pretty much last-minute to get my car picked-up and shipped. When I notified 123 that I was forced to use a different company, their reply was to inform me I would have to pay a $100 cancellation charge (which I am in the process of disputing thru my credit card company). Their reviews looked the best of all the companies I talked to and researched. But they dropped the ball (and want me to pay for it).
Shipment Details
Origin:
Minneapolis, Minnesota 55404
Pickup:
Never
Destination:
LAUDERDALE LAKES, Florida 33319
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
950
Quote or Order Cost:
$1250

Company Response
Keith from Auto Transport 123 Submitted this response.
Response Date: 11/13/2018 7:41:00 PM
Client chose to cancel out the reservation with Auto Transport 123 prior to the contract end date of 11/9/2018 - we try to provide the best experience possible when transporting vehicles, however depending on elements out of our control we are unable to guarantee specific dates for transport. David does have a credit on file if he wishes to utilize towards a future transport at any time. Respectfully, Auto Transport 123