Company Response Review Report Review
Felicia Williams @ 602-428-6872

Andrew Bailey Submitted this review about Auto Shipping Group LLC
Review made Live: 7/25/2022 10:51:00 AM
As you know when you are looking for a service to transport your vehicles it can sometimes become overwhelming due to the high dollar amount of your vehicles or worried that there might be damage. Worst of all as you are thinking about contacting an auto transport company sometimes you feel like you might be scammed due to hidden fees where they want to charge you first or better yet a shipping coordinator contacting you once only to ghost you after. Well put those worries aside as one of the most professional shipping coordinators I had the privilege of contacting is here. Felicia from Auto Shipping company was great at getting me quotes and answering any questions I had. It was nerve wracking to begin with before hand due to so many transport companies out there with extra hidden costs or charging you and the driver not showing up never hear from said company again. This on top of trying to move your family and get a house sold. Felicia put those worries to bed with being a awesome wingman making sure the car transport situation was streamlined. She even accommodated a short turn around for me as I finally made the decision to want to have my cars transported at the last minute. She kept constant communication and continued updates through email, phone call, and text about when and where my cars would be transported. Even after hours she left her number with me in case I needed to changed dates and even after pick up stayed with me through the process. I wish all transport companies had Felicia as a Shipping coordinator. Some of the greatest customer service. I have had my car shipped 5 times while being in the military for 22 years and she was the most professional and proactive in getting the job done that I need. Give this lady a raise!!
Shipment Details
Origin:
Navarre , Florida 32566
Pickup:
On Time
Destination:
Hanover, Maryland 21076
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$0

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 7/27/2022 6:18:00 PM
** Call FELICIA @ (602) 428-6872 on her direct line from 8-4pm PST or text her anytime , felicia@autoshippinggroup.com ** Auto Shipping Group is A+ Rated and Accredited with Better Business Bureau ** Military and Student Discounts Available **