Hi Alanah, Im sorry to hear that you didnt understand the data i emailed and text you. You said it made sense but after reading this review i must have confused you I'm sorry that you have been out of work and are on a fixed income. Here's the scoop again... the original quote classified your SUV as a small car. The automated quote priced the carrier fee at $870 (for a small car) + $260 admin fee = $1130 The computer quote pricing is for someone with a 1-7 business day window of availability from the ready date. You received a computer generated quote which is a round robin assigned to me that was too modest based on demand. I'm sorry that there are around 1700 orders needing drivers coming out of California. NY and CA states have the most volume of orders needing drivers. This is due to the political climate going on in our country. Many carriers are booked 3 weeks out because of the back log. When theres more orders than drivers pricing goes Up not down in a commodity industry. You booked online cause we had the lowest quote. I did a manual quote and for a 1-3 day day pick up & the total quote came around $1500 or so. it was way out of your budget. The order was canceled before the any credit card information was taken or before submitting the order to our dispatch which is when we expose the order to all of our truck partners. You never had a valid order with Auto Shipping Group. You hired another broker "AAA" who has your order placed for over $300 less than what suvs arent dispatching for. When they call you back needing more $ i tried to help you.