Company Response Review Report Review
Cross Country Transport

PAUL LANNOM Submitted this review about Auto Shipping Group LLC
Review made Live: 1/27/2020 7:35:00 PM
Requested a quote from Murfreesboro, TN to Santa Barbara, CA. Pickup date changed 3 times. Was charged $50.00 extra to deliver 39 miles short of the original quote (Oxnard, CA). Driver contacted recipient 24 hours out and offered to deliver to original address for an additional $100.00.
Shipment Details
Origin:
MURFREESBORO, Tennessee 37129
Pickup:
Early
Destination:
Santa Barbara, California 93101
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1055770
Quote or Order Cost:
$1204

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 2/3/2020 10:49:00 PM
I sincerely apologize for the situation. Also, the quote is just an estimate, there are instances that availability and other factors can affect the price. In the end, we are glad to know that your car was delivered safely ***Travis Jackson***617-213-6860***Call/Text me for an Instant Quote*** Thank you!