Fair shipper - last minute confirmation

JB Submitted this review about Auto Shipping Group LLC
Review made Live: 8/16/2019 11:18:00 AM
Shipper works with a comprehensive group of truckers. You need to chase them, more than a follow up with you. Shipper could not confirm confirmation even on the final day. We did get a shipment, but it was at the last minute as I was putting my car into storage as a Plan B.

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 8/16/2019 4:30:00 PM
Kimberly@Autoshippinggroup.com 360-200-6854 CALL, TEXT OR EMAIL ME FOR A FREE QUOTE. I HAVE BEEN WITH OUR COMPANY 13 YEARS NOW! A+ ACCREDITED! Hi John, I'm sorry you were not satisfied with our service. You placed your order in April for a ship time in June, so pricing is subject to change, and no route is guaranteed. I spoke with you on 5/17 and 6/10 and 6/17 and 6/18 as we go closer to your ship time, so I was in communication with you. We looked at changing locations to try to get faster results. I then went on my planned vacation and had Heidi assist me with my orders, she was able to find a carrier while I was away.. I was on day 2 of vacation when she and dispatch were able to find something that worked for you. Again I am sorry it was cut so close and you though of putting it in storage, but I promise we did everything we could to find something as quickly as we could.