Company Response Review Report Review
18-DAY HORROR STORY

Valerie J Spear Submitted this review about Auto Shipping Group LLC
Review made Live: 2/3/2015 10:33:00 AM
Signed with Auto Shipping because Tige said he could get Transport Express (Seattle WA) to move our pickup & they were fast & dependable. HAH. Late pick up, 18 days to deliver a giant ball of dirt with tires sticking out underneath. Price started at $1,750, went up & up to $2,225. Pickup went to CA, then up to Seattle (passing the drop off site by 1/2 mile), sat in a holding lot, moved back to Portland to sit in another holding lot, then picked up by an small local trucker. Local trucker kept calling to move the pick up location closer & closer to Portland. Ended up driving 200 mile round trip to get our pickup. True, Auto Shipping Group was able to get the move completed when 3 other brokers could not get it done at all. However, the service was awful & Transport Express would never answer the 3 phone #s provided, nor would they answer voice mail pleading for information about our truck move. Can't suggest a better option except flying back yourself and driving cross-country would be faster & cheaper. -Val Spear
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
Oregon
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1014295
Quote or Order Cost:
$2225

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 2/5/2015 11:37:00 AM
TIGE YEARGIN 602.428.6882 TIGE@AUTOSHIPPINGGROUP.COM Thank you for allowing me to move your vehicle. We strive to make each move as smooth as possible. If the need arises please do not hesitate to call on me again. Tige