first carrier no show!!

Nadine Rolando Submitted this review about Auto Shipping Group LLC
Review made Live: 11/16/2014 6:45:00 PM
First carrier never showed and I had to track them down
Second carrier was good. late because of weather and forgot a receipt at dropoff. Did not speak English and did not have a file available with insurance etc.

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 11/17/2014 11:05:00 AM
**FELICIA @ (602) 428-6872, felicia@autoshippinggroup.com** Hello Nadine, Thank you for your business. Much has to do with timing in our industry and where the drivers are coming and going. The 1st carrier had unexpected mechanical problems., The 2nd carrier was delayed due to a storm on the route. Both carriers assigned were 100% rated and I emailed you the carriers certificate of insurance when you accepted the dispatch details and prior to you accepting our terms and conditions electronically. Glad we were able to find another one and for best price in your budget! Thanks and please take care