Company Response Review Report Review
Cross country auto transport

Mick Submitted this review about Auto Shipping Group LLC
Review made Live: 4/5/2014 10:56:00 PM
I shipped my car from NH to CA recently. Pick up was at my front door, the driver was very friendly and professional. He loaded it up and headed out to CA. The car arrived 9 days later. The driver called me the day before the delivery to confirm, the only problem I encountered was that he was going to drop it off about two hours to the north. I had asked that it be delivered about an hour and a half to my south, in a place where I knew. Instead I settled on going north because he was in fact not going on the road I had discussed with the rep from Magic Carpet Auto. Not sure if it was a lack of communication between them and the driver, however it was not a big deal. I drove the two hours and picked my car up at a gas station. The driver pulled in and was very polite, friendly and proffesional. My car was unloaded safely and the only concern I had was that it was very dirty. This was due to the dust that was inside the trailer that had shaken loose. Not a big deal just something that happens. I would recommend this company to ship your car they are very good at finding drivers for a reasonable price and are insured.
Shipment Details
Origin State:
New Hampshire
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1006454
Quote or Order Cost:
$1300

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 4/7/2014 12:13:00 PM
Sue Garrison 360-483-4348 sue@autoshippinggroup.com. Hi Mick, Glad mostly all went well. Yes, once the carrier is assigned, they usually are only in contact with the customer unless there is an issue contacting you. This is the first I heard that he met somewhere other than what we listed on the order. Hope it was not too inconvenient for you.