The worst experience in my life. I cannot say enough to warn potential customers away from this company. As another reviewer has said, they are complete scam artists. Dealing with American Premium Logistics is a nightmare. They rope you in with a reasonable price and at the last minute change the price and refuse to honor the price that was originally quoted. If I could give it 0 stars I would. I don't know how they are still in business. I should have done my research. This was my first time using an auto transport service. I had several different companies trying to compete for the job. American told me they had a driver ready and in the area, not even close. I called to cancel and immediately was treated with disrespect and hung up on. Do not use this service! I was told I was the rude one and hung up on. DO NOT USE THIS COMPANY!!! They are liars and need to be shut down. They lie on the price and then increase the fees from what they quoted, lie about a guaranteed date, and then try to get you to pay CASH for the amount of the total price (after they charge you $150). Unless you have a great lawyer steer clear of this unethical, bait and switch sorry excuse of a company.
Shipment Details
Origin State:
Tennessee
Pickup:
Never
Destination State:
Tennessee
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
No Contract Signed
Quote or Order Cost:
$490
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