Company Response Review Report Review
CAR shipping

Vinod Submitted this review about American Auto Shipping
Review made Live: 3/14/2021 6:43:00 PM
Last year I used Montway auto shipping services and they picked CAR on first available day and delivered within confirmed date from Illinois to Oregon. The only reason I choose American Auto shipping that they provided additional services as car wash. But American Auto picked CAR on 4th Availability date and delivered CAR on 2 days after confirmed date from Oregon to Texas. This result into extra rental car days for me. I felt like if gone with Montway again might have saved some rental CAR pays.
Shipment Details
Origin State:
Oregon
Pickup:
Late
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7129
Quote or Order Cost:
$1069

Company Response
Mark from American Auto Shipping Submitted this response.
Response Date: 3/15/2021 5:17:00 PM
Vinod, we're sorry that our services did not provide pickup as quickly as Montway's. However, your vehicle was picked up within the standard 1-5 day business window and delivered within the standard delivery window for your route. We're sorry that you did not feel this was adequate and we wish you the best moving forward. Also, please note we NEVER compensate customers for reviews they leave us.