Company Response Review Report Review
Auto transport

Kenneth Degman Submitted this review about American Auto Shipping
Review made Live: 7/6/2019 5:52:00 PM
When I originally contacted American Shipping Co. I was told to expect to have the car picked up on July 2nd, and delivered on July 3rd, by Alma Transport. When I contacted the driver to see about time he would bring the car, he said that he had truck problems and cancelled the order. When I called American Shipping, nobody seemed to know anything. If I had not said something, I do not know if or when would ever see my car. Originally the cost was to be 525.00, it ended up costing me 725.00. The driver( Peter) was very careful and had no damage. His trucking company is PHD ENCLOSED INC.
Shipment Details
Origin State:
Washington
Pickup:
Late
Destination State:
Oregon
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
10087242
Quote or Order Cost:
$-725

Company Response
Mark from American Auto Shipping Submitted this response.
Response Date: 7/8/2019 4:01:00 PM
Call Aerin (800) 577-3617 - We're sorry that the original carrier fell through, but sometimes things happen that we can't control, like trucks breaking down. We were still able to get your vehicle picked up during your scheduled window, however. Thank you for shipping with American Auto Shipping.