Company Response Review Report Review
Fair

Ruth Submitted this review about AmeriFreight Car Shipping
Review made Live: 1/11/2022 2:49:00 PM
Communication was fair at best with my agent Danielle. Called me once to say an offer was made to pick up my car but it was going to be delivered before I was even going to get to my destination. I called her office on the Friday before the Monday I was flying out and needed my car picked up but got her voicemail stating she was out of the office for the rest of the day. Great! So I called the main number and the person checked and said no driver has acknowledged my order., OK. so what do I do? She said she would con't to check. 15 min later I got a call that a driver was available. Why did it take me calling them 3 days before I was to leave to get things going? I put the order in at least 2.5 months in advance and was told it wouldn't be a problem. Communication with driver was perfect! Very pleasant and efficient! 2 stars for agents, 5 stars for driver!
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Nevada
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2048
Quote or Order Cost:
$2048

Car Condition
  • Vehicle was dirty
Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 2/24/2022 6:59:00 PM
Thank you for your feedback. We would like to talk to you either by phone at (678) 821-2653 or email at r.jernigan@amerifreight.net so that we may assist you with this matter.