Company Response Review Report Review
VERY UNFAIR / NO FOLLOW UP

raphael Submitted this review about Allegiant Auto Logistics
Review made Live: 9/7/2016 7:31:00 PM
I WILL KEEP THIS SHORT, PLACED AN ORDER TO SHIP MY VEHICLE FROM CALI TO GEORGIA.
I DID SWITCH FROM OPEN TO AN ENCLOSED.
AFTERWARD I WAS NOT NOTIFIED NOR RECEIVE ANY UPDATES ON ASSIGNMENT OF A TRUCK DRIVER
SO I CANCEL THE ORDER WITHIN THE 72 HOUR PERIOD AND ALLEGIANT DO NOT WANT TO REFUND MY DEPOSIT
MENTIONING THAT A TRUCK WAS ASSIGNED( WHICH IS NOT TRUE)

SO TO END I WILL WRITE THIS REVIEW(MAYBE BY THE WAY THEY TREAT CUSTOMERS THEY DON'T CARE)
AND I WILL CALL MY BANK AND FILE A DISPUTE FOR MY DEPOSIT.

WHAT A GREAT EXPERIENCE AS FIRST TIME SHIPPING A CAR.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Georgia
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
30899
Quote or Order Cost:
$1300

Company Response
Allegiant from Allegiant Auto Logistics Submitted this response.
Response Date: 9/20/2016 11:35:00 PM
We apologize your experience was less than perfect. Although this particular situation was extremely rare, we regret you feel our team let you down. We are deeply appreciative of your support and for considering our company in the first place.