Unfortunately the review above is only told through a singular perspective and neglects the untold truth of Allegiant’s hard work and dedication made towards servicing Andrew as requested. We made numerous attempts to consult with Andrew and adjust his terms to be more reasonable according to the market demands. Andrew insisted on his price point and time frame. We luckily found a driver willing to meet Andrew’s strict demands. Andrew then changed his plans and the carrier who committed to Andrew now had to find another customer. This fickle behavior was understood from the beginning of our arrangement that it would cost our carrier partners time and money which must be reimbursed in the event of a late cancellation. Andrew agreed to these terms from the very beginning. Allegiant also offered a full credit toward the shipment, but Andrew lost faith in Allegiant, although we actually secured a reliable driver, and Andrew severed all communications with our company abruptly. We continued to work on Andrews case for a full week. We are still willing to reimburse Andrew and credit him for a future shipment.