Worst customer service....................

Robin Hood Prince of Thieves Submitted this review about AAA Anytime Inc.
Review made Live: 5/9/2017 12:47:00 PM
This company started out trashing all the other transport companies, claiming I was being lied to. AAA Anytime (Rich) informed me that they have all of their own truck (LIE) and that he guaranteed me a specific pick up day (LIE). The driver that came to pick up my vehicle came in a truck that had a different company name other than AAA Anytime, so obviously I became concerned and called AAA Anytime to verify that the driver was in fact their driver. When I called to clear things up I was treated very rudely by the staff (RICH), I explained that the driver, when asked said he had no clue who AAA Anytime was, so I was not comfortable with him taking my car without confirmation from AAA Anytime that he was their driver. Rich told me that because I told the driver (who still is not confirmed to be their driver) not to take my car until I know what's going on- that I would have to reschedule the pick up and pay an additional $200. I tried again to explain to RICH that this was not my fault and any normal person shipping a car would want to be sure that the person taking the car was with the company you scheduled the pick up with, at that point I was told to call a lawyer and was hung up on. Since then I have been called numerous times to reschedule the pick and pay an additional $200, "Does RICH not remember telling me to call a lawyer and hanging up on me?" To ANYONE thinking about using this shameful company to transport a vehicle, PLEASE PLEASE PLEASE think twice. you'll thank me!

Company Response
Paul Everich from AAA Anytime Inc. Submitted this response.
Response Date: 5/9/2017 6:52:00 PM
Good afternoon, You are not our customer. You only inquired about our service. You contracted with an internet broker, not AAA Anytime Inc None of your statements are true. Please remove this false and misleading review immediately. AAA Anytime Inc