Company Response Review Report Review
enclosed delivery

Niraj Mehta Submitted this review about 7 Star Auto Transport
Review made Live: 4/1/2015 10:36:00 PM
7 star transport has many bed reviews. I worked with Hugo from beginning and I also had issues. Per Friday evening when I signed contract, I was assured car would be picked up by Monday and no worst than Tuesday following week. By Tuesday afternoon, carrier wanted to wait till Wednesday. I was angry and disappointed. However, Hugo stayed with me and true to his word found an alternate carrier to pick up car on Tuesday, but only after he gave me details on carrier and I approved it. The car arrived 3 days later in an enclosed truck without issues. He also followed up with me every day during the transition period and informed me of where the car was. I think the whole industry on transfer is tricky because Hugo/7 Star serve as middle man between carrier and customer. However, I would use Hugo again and again, not because it was the smoothest all the way through, but because he responded when there were issues. Kudos Hugo G!!
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Hugo G
Quote or Order Cost:
$1200

Company Response
Jack Saban from 7 Star Auto Transport Submitted this response.
Response Date: 4/6/2015 1:30:00 PM
For same 5-Star service call HUGO (866) 576-7009 ext.209, email info@7startransport.com or get a Free Quote at our website. - It was great serving you, thanks, hope to do it again.