Company Response Review Report Review
Helped when they wanted an early pick up

Daniel Vecchio Submitted this review about Ship a Car Direct
Review made Live: 1/2/2016 3:40:00 PM
The truck driver wanted to pick up my car two days early, when still needed the car for work purposes. The truck driver told me there was nothing he could do. I called Scott and he settled the issue on my behalf. He returned our calls and was a pleasure to work with.
Shipment Details
Origin State:
Massachusetts
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
475011LX
Quote or Order Cost:
$1175

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 1/4/2016 1:31:00 PM
Thanks for the great feedback, Daniel! Sorry the carrier was too proactive, but we're happy to resolve the issue for you!