Sandy, I first want to apologize for the delay in your vehicle being delivered and any inconvenience it has caused you. I wish you would have written the review when you weren't frustrated so you can see things a little clearer. The carrier told me he would pick up on Monday delivering your car on Wednesday. He told you this at pick up as well. I didnt lie neither did he, there was a delay in the route unfortunately in logistics these things happen (very rarely but do happen from time to time). As far as you saying their is no communication, this is not true. There is plenty of communication but unfortunately its not what you want to hear, you were notified immediately of the delay and told the new delivery date. The car is delayed by 2 days, instead of Wednesday you will receive it Saturday morning. You became very angry, vulgar- we apologized up and down offered a discount. Once again I do apologize your car will be delivered damage free, at a discounted rate for the 2 day delay. Our ultimate goal is to give each customer nothing less then a 5 star experience. We have a very high success rate in doing so... With over 15yrs in the industry, transporting over 700 cars a month, OVER 1000 5 star reviews all over the net and less then 25 complaints we prove to be big enough to get it done yet small enough to care. We have 100's of reference across the entire country at anyones request. Thank you again. Dave Pein 888-325-1899