review

Bill Submitted this review about AutoStar Transport Express
Review made Live: 9/25/2015 2:20:00 PM
The driver was courteous and friendly. They picked up on time and delivered on time. No damage to the car.
My only concern was that i wasn't notified that i couldn't have any items in my back seat. i was unable to move all the items into the truck and I was charged an extra $50

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 9/25/2015 2:51:00 PM
888-802-8250 EXT.2252 SHELDON // Bill, I am very pleased we were able to help you transport your Honda Accord from Florida to Nevada. . I wish you had told me about the items in the vehicle, I would have told you the DOT does not allow that, luckily the driver did you a favor by taking the vehicle anyways but of course he expected compensation for that. We were able to get everything done on a professional and timely manner, not only on time for you and but also taking the best of care of your car. We take great pride in our professional approach to every order and work tirelessly to make sure we meet all customer’s needs. I understand how stressful this kind of enterprise can be for vehicle owners. I do hope to hear back from you in the future, so if Victor, Liz, or you ever happen to need help with a quote, transporting other vehicles or just have a concern or question about the shipping process, please do not hesitate to shoot me an email at Sheldon.perez@autostartransport.com or give me a ring at 888-802-8250 EXT.2252 and we will sure address them together.