DON'T BE FOOLED BY THESE FOUR AND FIVE STAR REVIEWS, I WOULD LIKE TO SEE THESE PEOPLE IN PERSON IF THEY DO EXIST THAT IS WRITING THESE REVIEWS, I TRUSTED THE REVIEWS AND GOT CANNED OUT OF $599. I WAS CHARGED $599 TO SHIP MY JEEP TO FLORIDA AND $499 TO SHIP MY CAR FROM FLORIDA TO NEW JERSEY, THEY TOOK $299 DEPOSIT ON MY CREDIT CARD FOR EACH VEHICLE, I WAS GIVEN A PICK UP DATE OF 8/7, FOR THE VAN, ON 8/6 I CALLED TO CONFIRM THE TIME AND I WAS TOLD BY LISA THAT THEY PLACE THE BID AND NO ONE HAS RESPONDED, I ASKED TO SPEAK WITH STEVE, HE TOLD ME NOT TO LISTEN TO HER BECAUSE SHE DOES NOT KNOW WHAT SHE WAS TALKING ABOUT. I LATER RECEIVED A CALL THAT THE PICK UP FOR THE VAN WAS SCHEDULE FOR 8/10, ON 8/10 I RECEIVED A CALL FROM STEVE WHO INFORMED ME THAT I SHOULD GIVE THE CARRIER $550 UPON DELIVERY OF THE JEEP, I ASKED HIM WHAT ABOUT MY $299 DEPOSIT, HE TOLD HE THE $599 WAS ONLY A QUOTE, THE FULL DELIVER PRICE IS $898 AND I HAVE NO CHOICE THAN TO PAY THE BALANCE BECAUSE THE $299 IS NON REFUNDABLE. MY TRUCK IS STILL SITTING IN THE PARKING LOT. AND THE CAR IS STILL IN FLORIDA. I MADE A REPORT TO MY CREDIT CARD COMPANY, I AM SURE THEY WILL TAKE CARE OF THE SITUATION.I HOPE ALL THE CREDIT CARD COMPANY BLOCK THEM FROM ACCEPTING CREDIT CARDS.
Company Response
Amanda from
All Star Direct Auto Shipping Submitted this response.
Response Date: 8/13/2015 3:16:00 PM
We are all in shock with Pamela Wrights complaint as she took the driver and shipped both cars through us.
