Direct Express was easy to reach - my call was not sent through a long electronic phone system. A human being actually took my call and answered my questions. I was in a time crunch and had been stressed out by other transport companies that vowed to call me back but never did. Direct Express was ready, willing and able to provide pricing options and once I selected the expedited pickup, I received an email saying the transport would arrive within 24 hours. That gave me time to clear out my vehicle and have it ready. The trucker who actually transported my vehicle to Florida from Baltimore (MDL Transport LLC) paid attention to details and showed genuine concern. He updated me by phone when he reached Florida and mailed my original title to my new address. Simple, painless and the WAY TO GO. Direct Express gets my vote!
Shipment Details
Origin State:
Maryland
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
153856
Quote or Order Cost:
$784
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